Targeted Resume Template – Human Resources 6

FirstName LastName
Street, City, State, Zip
home: 555.555.5555
cell: 566.486.2222
Email: email@email.com

SUMMARY OF PROFESSIONAL QUALIFICATIONS

  • Experienced manager with expertise in human relations and project management
  • Extensive background in staff recruitment and retention
  • Staff training and development
  • Superb written and oral communication skills
  • Organizational and Strategic Planning
  • Management Coaching
  • Program Marketing
  • Contract negotiation and compliance
  • Knowledge of Federal and State Employment Law

PROFESSIONAL AFFILIATIONS

  • Society of Human Resources Management
  • Portland Human Resources Management Association

PROFESSIONAL EXPERIENCE
CLINICAL DIRECTOR

  • Riverbend Inc., 2000-2005
  • Senior Management of a Joint Commission on Accreditation of Healthcare Organizations (JCAHO) accredited treatment facility. Responsible for all aspects of program management; clinical, administrative, fiscal.
  • Responsible for recruiting, orienting, training and supervising 50 staff, was able to reduce staff turn over from 68% to 14% by improving staff orientation and training, professional development, and mid-level management coaching.
  • Oversight of all aspects of staff performance; performance evaluation, progressive discipline, mediation of staff disputes and grievance procedures in accordance with state and federal laws.
  • Leadership in the setting and achieving of strategic and organizational goals.
  • Established training programs for staff in regard to all aspects of workplace performance and professional development.
  • Program Marketing, increased annual revenue by 38%.

PROGRAM DIRECTOR
R. Dykeman Center, 1998-2000

  • Administrative, clinical, fiscal and human resources management of a large outpatient mental health center; 60 full time employees and 45 contract employees housed in various locations.
  • Responsible for the recruitment and supervision and performance evaluation of clinical, administrative and medical staff.
  • Provided training to enhance workplace performance at all levels of staffing.
  • Nominated as Training Co-ordinator for the West Seattle Mental Health Consortium, providing training as the a trainer or contracting with relevant professionals to provide training in the areas of culturally relevant services, professional ethics and law, and areas of professional development as requested by staff members.
  • Concurrently completed a two-year certificate program in Organizational Development and Leadership as the recipient of a merit scholarship by the Microsoft Corporation.
  • Independent Consultant to several small businesses, law firms, non-profit agencies and school districts on staff grievance procedures, team building and the setting and achieving of organizational goals.

PROGRAM DIRECTOR

  • Family Reconciliation Services, 1988-1998
  • Provided program management of the largest FRS contract in Washington State.
  • FRS was responsible for providing in-home crises counseling to families on a 24/7 basis.
  • Responsible for the recruitment, orientation, supervision and performance evaluation of up to 45 Master’s level clinicians.
  • During this 10-year period, increased the ethnic diversity of staff from 0% to 36% providing more culturally relevant services to the community served.
  • Served as organizational and clinical consultant to a variety of organizations including Bellevue School District; Port S’klallam Tribal Health Board; Eastside Mental Health; Renton Area Youth & Family Services; as well as several businesses and law firms.
  • Completed the training required to become an American Association of Marriage and Family Therapists (AAMFT) Approved Supervisor.

CLINICAL DIRECTOR – Chemical Dependency Treatment Programs
Rogue Valley Medical Center, 1985-1988

  • Hired by the medical center to design and implement a residential treatment program.
  • Responsible for the recruitment and hiring of all staff; medical, administrative and clinical.
  • Responsible for public relations and Program Marketing
  • Developed compensation structure and performance management and employee training and evaluation structures.
  • Developed an on-going training program for nursing and clinical staff and served as a liaison between the hospital and the community providing training to community partners; schools, the police department and relevant medical and mental health professionals.
  • Designed and brought into existence a family education and support structure for the community.

EDUCATION

  • Senior Professional Human Resources (SPHR) certification course work completed
  • The Whidbey Institute, Organizational Development and Leadership
  • University of Heidelberg, Germany, Psy.D in Clinical Psychology
  • University of California at Berkeley, BA in Philosophy and German

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